Returns

We want you to live with your piece for a long time. If something is not right, you may return unused items in their original condition within 14 days of delivery, in line with EU consumer law.

To start a return, please write to lululandoasis@gmail.com with your order number. We will share return instructions and the address.

Full return conditions, refund timelines and exceptions (e.g. personalised or hygiene-sensitive items) will be published here soon.